Privacy Policy
Introduction
- Welcome to our Privacy Policy. Your privacy is critically important to us.
- This Privacy Policy document outlines the types of personal information we receive and collect when you use our currency exchange and bills payment services, as well as how we safeguard your information.
Information We Collect
- Personal Information: We collect personal information that you provide directly to us, such as your name, email address, phone number, and billing information when you register for an account or use our services.
- Transaction Information: We collect details about the transactions you complete through our platform, including currency exchange details and bills payment information.
- Log Data: We automatically collect information that your browser sends whenever you visit our website. This may include your computer's Internet Protocol address, browser type, browser version, pages visited, time and date of your visit, and other statistics.
- Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
- Provide Services: We use your information to provide, maintain, and improve our currency exchange and bills payment services.
- Communication: We may use your information to communicate with you about our services, respond to inquiries, and send important notices.
- Legal Compliance: We may use your information to comply with applicable laws and regulations, including anti-money laundering and know-your-customer requirements.
- Analytics: We use data analytics to improve our website, products, services, marketing, and user experiences.
Information Sharing and Disclosure
- Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing and data analysis.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties when we have your consent to do so.
Data Security
- We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
- We use encryption to protect sensitive information transmitted online, and we protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
Your Data Protection Rights
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Children's Privacy
- Our services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under 18.
- If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
- We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'last modified' date.
- You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
- If you have any questions about this Privacy Policy, please contact us:
- By email: support@vaultswitch.com